Delivery & Returns

Order by 3PM on Friday 16th December for Guaranteed Christmas Delivery

Delivery Charges Republic of Ireland
Standard Delivery from €17.50 5-7 Working Days
Guaranteed Christmas Delivery  €29.75
3-4 Working Days (Only available on certain products)


VAT/Customs info

As we ship from the UK all our prices on the website exclude Irish VAT/Customs and you will be required to pay the cost to our delivery partner (DPD) before the goods can be delivered.  The charge will be 23% VAT and a clearance fee of around €6. So if you purchase a €300.00 laptop you would pay an additional £69.00 VAT plus €6.00 clearance fee. You will receive a text/email with a link to make payment within 24-48 hours of your order being dispatched.

No Need to Wait in all day for your parcel!


On the morning of delivery, you will get a text message/email informing you on a 1 hour delivery time slot.
You can even follow the driver with your smartphone or any device with an internet connection!

Once more you also have a range of alternative options:

- leave in a safe place
- deliver to neighbour
- delivery to local shop
- change delivery date

You can choose any of these options by simply replying to the text or clicking the "change my delivery now" link on your email


Upgrades to systems can take slightly longer to process so please allow up to 7 working days depending on the amount purchased. This can also sometimes affect "Standard" and "Next Working Day" delivery methods. Please speak to one of our Live Chat agents to find out if your required upgrades will affect your delivery times.

Returns & Warranty information

Refurbished Desktops come with a 12 Month RTB Warranty and Laptops have a 6 Months RTB Warranty (unless otherwise stated). Warranty does not cover software related incidents through user error, such as tampering with software settings, Virus/Spyware infections etc. Batteries on refurbished laptops are treated as consumable items and are not covered under the warranty. We do not accept returns based on a battery not holding a charge.

Please visit our terms and conditions page for more information.


Warranty & Returns Procedure


14 Day Returns Policy - If You Have Simply Changed Your Mind.

In accordance with the Consumer Contracts Regulation Act 2014 if you have ordered goods from us, but then simply decided that you wish to cancel your order, then you are entitled to do so and have any money that you have paid to us refunded, provided that the goods have not been in your possession for more than 14 Working Days after the day on which you received the goods ('Working Day' means all days other than Saturdays, Sundays and public holidays). Please note that you may not cancel any goods ordered from us where any audio or video recordings or computer software has been unsealed by you.

You will receive a refund via your original payment method as soon as reasonably practicable, but no later than 30 days after the cancellation of your order.


All costs for returning the goods are to be met by the customer, we cannot accept liability for returned goods lost or damaged during transit. You are asked to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier and insure the consignment to cover its value. Proof of postage will not be accepted as proof of delivery. Please remember to enclose your name and address and a copy of your purchase receipt.

If we collect the goods from you, we will charge you for the cost of collection (and we may, if we wish, deduct this from your refund).

We also reserve the right to test "dead on arrival" returns and impose a customer fee equal to 15% of the product sales price if the customer misrepresents the condition of the product. Any returned item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.