Computer issues and how to guides

16 October 2020  |  Admin

If your computer is running rather sluggish, for example, slow at booting up, programs taking too long to execute or in the worst-case scenario it does not boot up at all, this does not always indicate a hardware issue. On most occasions the issue is software related caused but not limited to the following:

- Failed Windows Update

- An incompatible hardware driver

- A recent hardware change

- Incompatible Software

- User error (for example not shutting down the PC correctly)

16 October 2020  |  Admin

If you have performed a reinstallation or reset of Windows 10 then you may find you have some missing hardware drivers, for example, your graphic card or chipset.

1 October 2020  |  Admin

Check out our YouTube Video below showing how to remove or add a hard drive to a Dell Optiplex Tower.

1 October 2020  |  Admin

You may get an error message on your screen if you have connected the monitor to the wrong port on the computer or you may even get no display at all.

Please ensure you have connected the monitor to the VGA port on the dedicated graphics card and not the onboard VGA.
1 October 2020  |  Admin

If you are having difficulty connecting to a wireless network, there are 3 main steps any experienced tech would do before advanced troubleshooting.

These steps are -

  1. Check that the wireless adapter on the machine is switched on.
  2. Ensure that you are typing in the correct password for that network.
  3. Confirm that the wireless network is broadcasting.
1 October 2020  |  Admin

Occasionally Windows 10 may run into a problem and present you with the following screen -


This can be caused by a number of problems including -

  • Virus/Malware infection
  • A failed Windows Update
  • An incompatible Hardware/Software change
  • Accidental deletion of a critical system file